Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gao463333909@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gao463333909@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gao463333909@gmail.com.

Return & Refund Policy

We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

Return Eligibility

Items must be returned within 7 days of the delivery date.

Items must be unused, in original condition, and include all original packaging.

Final sale items are not eligible for return or exchange.

Fees & Shipping

Customers are responsible for all return shipping costs.

A 20% restocking fee will be deducted from the refund amount.

Original shipping fees (if any) are non-refundable.

How to Start a Return

To initiate a return, please contact us at [gao463333909@gmail.com] with your order number and the reason for the return. We will provide detailed return instructions.

Refunds

Once your returned item is received and inspected, we will process your refund within 5–10 business days to your original method of payment, minus any applicable fees.